Policy

Return Policy

Thank you for shopping at DELFINOHANDBAGS.COM

We guarantee your satisfaction with all DELFINOHANDBAGS.COM merchandise. You may return any UNUSED and LINT FREE merchandise if you are dissatisfied with your purchase within 30 days after the shipping date.

All returns require a Returned Merchandise Authorization number ( RMA ). Please do not return any merchandise without obtaining a RMA. In order to obtain a RMA Please give us a call at: 212-517-5391

Once your return is received and processed we will issue a credit within 4 weeks to the credit card used to make the purchase in the amount of the purchase price (excluding shipping and handling charges). Please note that you are responsible for shipping and handling charges on returned merchandise. In order to ensure your return is safe and documented , send your package via a prepaid, insured and traceable method.

We apologize if we have inadvertently sent you incorrect merchandise. If this happens to be the case, you will be reimbursed for the cost of returning the merchandise. You will not be charged any additional shipping and handling charges for replacement merchandise. We will process replaced merchandise with the shipment method of the original order.

Customized items, products with cut label and products with lint, cannot be returned.

Clearance/Sale items can not be returned.

Returns that arrive within 2 weeks after the shipping date will be no restocking fee charge.

Returns that arrive within 3-4 weeks after the shipping date will be charged a 20% restocking fee on net cost of product.
Refused packages will be considered as return order.
Returns that arrive 4 weeks after the shipping date will receive no credit and will not be accepted.

Privacy Policy

At DELFINOHANDBAGS.COM we are committed to protecting the privacy of our customers, which is why we do not sell, rent, or loan any personal identifiable information regarding our customers to any third party. We hope the policy below will answer all of your questions regarding how we treat information gathered from visitors and customers at DELFINOHANDBAGS.COM

In order to process your order efficiently, we collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card information when u place an order with us. This information is used solely by DELFINOHANDBAGS.COM and is stored in a secure environment.

At DELFINOSHOP.COM we collect personal information only for the purposes of fulfilling orders, providing a high level of customer service, and gaining knowledge internally regarding what our customers want. We do not give or sell personal information to any other party.

Shipping Information

Ground Shipping and Handling cost for Continental US is $8.95

3-Day Select Shipping and Handling cost for Continental US is $17.00

 

Your order will be shipped with the following carrier:
UPS-Logo

Shipping of all orders is subject to verification for security purposes.
In-stock orders are processed and shipped out the same day , if the order is placed before 4pm EST (business days only).
3-Day Select and Next Day deliveries should count after shipped out date.

Please note that we do not ship to destinations outside U.S.A. or Canada ; and UPS does not deliver to PO , APO/FPO addresses.

All PO , APO/FPO and Canada addresses will be shipped via regular US Postal Service.

Any order placed cannot be cancelled after shipment, original shipping and handling charges are nonrefundable.

All custom charges for shipments made to Canada will be paid by the customer.

DELFINOHANDBAGS.COM does not charge your credit card until ordered merchandise is shipped out.

Taxes

No Sales Tax will be collected (except for shipment to a New York address).

If your order is being sent to a NY address, a sales tax of 8.375 % will be collected.

Copyright

The following elements of this Web site are the property of DELFINOHANDBAGS.COM or our suppliers and are protected by United States and international copyright laws:

All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations-both individually and as they are compiled on the site.

The trademarks of DELFINOHANDBAGS.COM and our affiliates may not be used without our written permission. Trademarks or trade dress include the DELFINOHANDBAGS.COM name and logo, and other graphics, logos, page headers, button icons, scripts, and service names of DELFINOHANDBAGS.COM products, services, and programs, and those of our affiliates

All other trademarks that appear on this site are the property of there respective owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates.

Leave a Reply